Inside Instacart's Vision for In-Store Retail Media
The Future In-Store25 Helmi 2025

Inside Instacart's Vision for In-Store Retail Media

Instacart VP, Ads Product Ali Miller joins host James Kotecki to explore how smart shopping carts and retail media transform the in-store experience.


https://theloomaproject.com/


Topics include:


  • The unique challenges of retail media in physical stores - where shelves can't dynamically change like they do online

  • Instacart's Caper smart cart: how sensors, cameras, and screens help shoppers track spending and find products

  • Promising results: why smart carts can boost basket size by 10%

  • Adding value through patterns, not personal data: why smart carts don't need to know who you are

  • Building "connected stores": how smart carts could interact with deli counters, shelf labels, and in-store screens

  • From test phase to industry standards: in-store retail media is at the beginning of its growth journey

  • Why in-store retail media “starts to make omni-channel real”

  • Why our kids will love smart carts - and how gamification could make grocery shopping fun for the whole family

  • Measuring impact: from awareness and impressions to causal incrementality

  • Technical challenges from WiFi connectivity to weights and measures certification

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Jaksot(18)

In-Store Media Works When Three Things Are True: Horizon Commerce's Jason Colon

In-Store Media Works When Three Things Are True: Horizon Commerce's Jason Colon

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Fewer Humans, More Humanity: Havas CX's Arthur Fullerton on the Future of In-Store Experience

Fewer Humans, More Humanity: Havas CX's Arthur Fullerton on the Future of In-Store Experience

"Attention is not the same as value. I think oftentimes retail media optimizes for exposure and attention. CX optimizes for usefulness."That's Arthur Fullerton, Global Chief Technology Officer at Hava...

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Think Digital Is Messy? Try the Real World. IAB's Collin Colburn on In-Store Retail Media

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"You think digital's messy? Physical's even more messy." That's how Collin Colburn, Vice President of Commerce and Retail Media at the Interactive Advertising Bureau (IAB), sums up the challenge of bu...

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If You Know the Cart, You Know the Heart: Kroger Precision Marketing's Christine Foster

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"If you know the cart, you know the heart," says Christine Foster, Group Vice President of Commercial Strategy and Operations at Kroger Precision Marketing.She believes grocery shopping is uniquely pe...

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"I always say that the perks program is cultural in our markets," says Heather Feather, Senior Director for Digital, E-commerce, and Retail Media at Giant Eagle.That deep loyalty engagement across 4 m...

31 Maalis 29min

Retail Media is Not a Banana: ADUSA’s Bobby Watts

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"Bananas are the number one selling item in grocery," says Bobby Watts, SVP of Ad Retail Media, Digital Merch, and Marketing at Ahold Delhaize USA."But selling media and working with advertisers and w...

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“That connection with consumers we're seeing across the industry - it's no longer about impressions, it's really about engagement.”Sometimes the customer journey is literally a trip in a car on the wa...

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Brick and Mortar's Digital Superpower

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“Counterintuitively,” says Swiftly co-founder and Chief Technology Officer Sean Turner, “brick and mortar stores have a superpower when it comes to driving digital engagement.”https://theloomaproject....

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