EP 47 - Mayo Clinic's Jim Francis on Strategy, Commercialization, & Giving Back

EP 47 - Mayo Clinic's Jim Francis on Strategy, Commercialization, & Giving Back

Chair of Supply Chain Management Jim Francis, has led Mayo Clinic's supply chain for 27 years and built something almost no health system has: a commercial operation with eight revenue-generating businesses that now offset 73% of supply chain operating costs. Jim shares the keys to successful healthcare supply chain commercialization, his annual strategic planning discipline, and why he believes the industry still isn't collaborating enough on shared problems.

Chapters:

0:00 Introduction

1:06 What "Chair of Supply Chain Management" means at Mayo Clinic

1:53 Teaching and talent development inside Mayo

2:42 Industry generosity and the mentor who shaped Jim's career

6:01 Building and sustaining a strategic plan for 27 years

7:38 The art vs. science of supply chain strategy

8:26 Biggest successes and failures from the strategic planning process

9:46 How Mayo launched its commercial supply chain business 18 years ago

12:43 The three keys to commercial success in healthcare supply chain

13:08 What "taking it out of hide" means and why it works

14:25 Collaboration, SMI, and why the industry isn't doing enough of it

17:05 Patience as a leadership discipline in long-term partnerships

18:32 27 years of team tenure and what sustained loyalty actually requires

20:15 Financial pressures in healthcare today and supply chain's expanding role

22:19 Why supply chain is finally moving upstream

23:37 Digital transformation, AI, and the next three to five years

26:22 Parting thoughts

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Jaksot(58)

EP 58 - Emory Healthcare's Noah Dunlap On Building A Three-Tier Supply Chain Transformation Framework

EP 58 - Emory Healthcare's Noah Dunlap On Building A Three-Tier Supply Chain Transformation Framework

Noah Dunlap, Chief Supply Chain Officer at Emory Healthcare, walked into a federated, fragmented supply chain and built a three-tier transformation framework: foundation, optimization, innovation. Eig...

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EP 57 - Cleveland Clinic's Stephen Downey On Centralizing, Standardizing, And Automating Supply Chain

EP 57 - Cleveland Clinic's Stephen Downey On Centralizing, Standardizing, And Automating Supply Chain

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EP 56 - Johns Hopkins Medicine's Burton Fuller On Building The Data Foundation To Measure Every Facet Of Supply Chain Performance

EP 56 - Johns Hopkins Medicine's Burton Fuller On Building The Data Foundation To Measure Every Facet Of Supply Chain Performance

Eric O'Daffer speaks with Burton Fuller, Vice President and Chief Supply Chain Officer at Johns Hopkins Medicine. Burton's team is connecting case schedule data from the EHR to their demand planning f...

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EP 55 - University of Vermont Health's Charlie Miceli On AI As The New ERP In Healthcare Supply Chain

EP 55 - University of Vermont Health's Charlie Miceli On AI As The New ERP In Healthcare Supply Chain

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EP 54 - Grady Health's Kevin Gordon On The Back-To-Basics Approach To Rebuild Supply Chain Credibility

EP 54 - Grady Health's Kevin Gordon On The Back-To-Basics Approach To Rebuild Supply Chain Credibility

When Kevin Gordon joined Grady Health System four years ago, he inherited a supply chain function that lacked credibility, documented processes, and modern technology. Before asking for a single dolla...

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EP 53 - Piedmont Healthcare's Ben Haygood on Why Consolidating Vendors Can Cost Patients More Than It Saves Your Org

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EP 52 - REHVÉAL's Regine Honore Villain on Flipping the Sourcing-to-Adoption Ratio

EP 52 - REHVÉAL's Regine Honore Villain on Flipping the Sourcing-to-Adoption Ratio

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EP 51 - Multicare's Jason Moulding on Building Strategy around People, Process, Performance, & Partnership

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