38. [Shoptalk Fall] ThredUp's CEO, James Reinhart: "A leader needs to love the problem"
OFFBounds Retail1 Loka 2024

38. [Shoptalk Fall] ThredUp's CEO, James Reinhart: "A leader needs to love the problem"

In this episode of OFFBounds, Paula Macaggi interviews James Reinhart, co-founder and CEO of ThredUp, to discuss how the company is revolutionizing the secondhand fashion industry through the power of AI. Learn how ThredUp uses technology to streamline the resale process, from item inspection to online merchandising, making sustainable shopping more accessible and efficient. James also shares insights on the growing trend of circular fashion, ThredUp’s brand partnerships, and what the future holds for the resale market. Tune in for a fascinating look at how innovation is transforming the retail industry.

James will also speak at Shoptalk Fall this October in Chicago. If you represent a brand or retailer and haven't booked your ticket yet, our listeners have 20% discount on this link.

Timestamps:
00:00 The Rise of Re-commerce

01:15 Building ThredUP: A Journey Through Time

04:00 The Seller and Buyer Experience

08:01 Technology and Operations in Re-commerce

12:28 Partnerships with Brands

16:10 Leadership and Innovation in Fashion

20:33 Advice for Aspiring Entrepreneurs


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Studio: Podstream Studios
Production: Paula Macaggi
Edition: Bicho de Goiaba
Research: Lia Cabrini
Design: Gabriel Fischer
Partnership: Shoptalk Fall


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124. Scanteak's CEO, Jamie Lim: "AI should be part of the process, not the purpose."

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123. 7-Eleven Singapore's Managing Director, Anushree Khosla: "We don't just want to be a convenience store. We want to be a place of discovery."

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Convenience retail is evolving beyond speed and accessibility. In this episode of OFFBounds, Paula Macaggi sits down with Anushree Khosla, Managing Director of 7-Eleven Singapore, to explore how one o...

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122. Warehouse Group's Head of Strategy and Media: "The future of retail media is audience-first, not retailer-first."

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23 Kesä 29min

121. OnTheList's CEO, Delphine Dultzin: "Even with AI, you can never predict 100% what customers will want."

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In this episode of OFFBounds, Paula Macaggi goes to Singapore for NRF APAC 2026 and sits down with Delphine Dultzin, CEO and Co-Founder of OnTheList, to explore a retail challenge that rarely gets dis...

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120. Larroudé's CEO, Ricardo Larroudé: "The best person to program the company they have a vision for is the CEO."

120. Larroudé's CEO, Ricardo Larroudé: "The best person to program the company they have a vision for is the CEO."

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119. Brandon Rael's Insights on Agentic Commerce

119. Brandon Rael's Insights on Agentic Commerce

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118. Retail Trends 2026

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117. We Turned OFFBounds Into an AI-Powered Newsroom

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