Communication Breakdown
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (Founder of the Observatory on Corporate Reputation, Editor of the SAGE Encyclopedia of Corporate Reputation, Lecturer at Rice University’s Jesse H. Jones Graduate School of Business) and Steve Dowling (former head of communications at OpenAI and Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s research and teaching on reputation at USC Annenberg, UNC Chapel Hill, and universities worldwide, and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies.

Whether you’re a PR professional, marketing executive, or just curious about how companies make key communications decisions, you’ll find these discussions insightful and valuable.

Tämä podcast on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi podcastin jaksot saattavat sisältää mainontaa.

Jaksot(100)

Defenestration

Defenestration

In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine how Ryanair reduced a terrifying in-flight emergency to the language of a routine scheduling disruption. They compar...

16 Heinä 33min

I Do / Undo

I Do / Undo

In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two very different reputation plays: Taylor Swift and Travis Kelce’s highly controlled wedding event in New York, an...

9 Heinä 28min

…and the home of the brave

…and the home of the brave

In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine why America’s 250th birthday feels smaller, flatter, and more complicated than a milestone this large should feel. T...

2 Heinä 39min

Comms on Three Continents

Comms on Three Continents

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll move across three communication flashpoints on three continents: the evolving influence economy at Cannes Lions, Lulul...

25 Kesä 28min

Beast Mode

Beast Mode

In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine MrBeast’s 500 million YouTube subscriber milestone and the reputation challenges that come with creator scale. They ...

18 Kesä 30min

Missives You Might’ve Missed

Missives You Might’ve Missed

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll revisit recent essays from Craig and Steve on corporate communications, media scrutiny, and the strategic role of the ...

11 Kesä 34min

bp’s Big Problem

bp’s Big Problem

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll return to BP’s boardroom battle with former chairman Albert Manifold. After being dismissed over governance, oversight...

4 Kesä 22min

“Lower-Value Human Capital”

“Lower-Value Human Capital”

In this episode of Communication Breakdown, Steve Dowling and Craig Carroll unpack two corporate reputation problems where leadership, governance, and messaging collided under pressure. First, they ex...

28 Touko 30min

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