
The AI Commencement
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine a string of AI-related commencement speech misfires and what they reveal about executive communication, audience awa...
21 Touko 29min

Of Maersk and Men
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two high-stakes corporate communication moments with direct lessons for CEOs, communications executives, public affa...
14 Touko 30min

GameStop’s faceplant, Wells Fargo’s comeback
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two very different corporate reputation moments: GameStop CEO Ryan Cohen’s awkward CNBC interview after announcing a...
7 Touko 30min

United plants a flag, IBM waves one
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll unpack two corporate reputation stories where the real action sits beneath the headline. First, they analyze United CEO Scot...
1 Touko 32min

Chief Exposure Officer
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two very different versions of executive exposure: Palantir CEO Alex Karp’s 22-point manifesto and the renewed push ...
24 Huhti 29min

Special Deliveries
Steve Dowling and Craig Carroll examine two very different communication moments with the same core question underneath them: what happens when credibility gets tested in public. First, they analyze P...
16 Huhti 31min

Context is King
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two very different communications tests: Nestlé’s playful response to the theft of 400,000 KitKat bars, and Air Cana...
9 Huhti 23min

Spring Break Bonanza
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll revisit key moments from the first quarter, focusing on how companies responded to politically charged events and public pre...
2 Huhti 26min



















