Pro Salesforce12 Mar 2025

Pro Salesforce, Season 2, Episode 9: When Should Businesses Consider Experience Cloud?

In this podcast episode, Sergii Romashov, a Salesforce Consultant at Synebo, sits down with Yana Tolmachenko, a Project Manager at Synebo, to explore the role of Salesforce Experience Cloud and its impact on businesses.

✅ The discussion delves into how Experience Cloud enhances customer and partner engagement, reduces support costs, and integrates seamlessly with AI-driven tools like Einstein bots. Sergii and Yana compare Experience Cloud to other solutions, highlight key industries that benefit from it, and share insights on when companies should consider investing in it. They also cover best practices for implementation, tracking portal usage, and real-life examples of successful Experience Cloud deployments.

👉This podcast is created to network with tech and design leaders. Let’s connect on LinkedIn:

🎙 Sergii Romashov, an Admin Team Lead, a Salesforce Consultant at Synebo, and a podcast host. A dedicated professional who loves sharing his expertise in the Salesforce ecosystem /

https://ua.linkedin.com/in/sergii-romashov-69b7871a3

🎙Yana Tolmachenko, a Project Manager at Synebo. A skilled professional passionate about optimizing project workflows and delivering seamless Salesforce Experience Cloud solutions. / https://www.linkedin.com/in/yana-tolmachenko-320338198/

Synebo is a certified Salesforce development partner and a Salesforce PDO. We have 9+ years of experience, 160+ Salesforce specialists on the team, and 255+ Salesforce certifications in-house. / https://www.linkedin.com/company/synebo

👉You can also access our podcasts via:

Synebo official website / https://www.synebo.io/podcasts/

Apple Podcasts / https://podcasts.apple.com/us/podcast/pro-salesforce/id1678570650

Thanks for listening!

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Episoder(25)

Pro Salesforce, Season 2, Episode 8: Solution Models in Salesforce Projects

In this podcast episode, Sergii Romashov, a Salesforce Consultant at Synebo, meets with Sergiy Lemeshko, a Salesforce Consultant, to discuss the importance of solution design in Salesforce projects an...

19 Feb 202558min

Pro Salesforce, Season 2, Episode 7: Security in Salesforce: Bridging Leadership and Technical Teams

Pro Salesforce, Season 2, Episode 7: Security in Salesforce: Bridging Leadership and Technical TeamsIn this podcast episode, Sergii Romashov, a Salesforce Consultant at Synebo, and a podcast host, dis...

12 Feb 202550min

Pro Salesforce, Season 2, Episode 6: Salesforce Scratch Orgs for Development Teams

In this podcast episode, Sergii Romashov, an Admin Team Lead, a Salesforce Consultant at Synebo, and a podcast host, discusses the importance and applications of Scratch Orgs, for Salesforce environme...

21 Jan 202526min

Pro Salesforce, Season 2, Episode 5: SF Implementation for Large Сompanies. Process Over Technology

In this podcast episode, Sergii Romashov, an Admin Team Lead, a Salesforce Consultant at Synebo, and a podcast host, discusses the importance, intricacies, processes, and challenges of implementing Sa...

7 Jan 202532min

Pro Salesforce, Season 2, Episode 4: Salesforce Implementation for Small and Medium-Sized Businesses (SMBs)

In this podcast episode, Sergii Romashov, an Admin Team Lead and a Salesforce Consultant at Synebo, and a podcast host, discusses the intricacies, technicalities, and challenges of Salesforce implemen...

17 Des 20241h

Pro Salesforce, Season 2, Episode 3: How to Customize the Default Knowledge Base in Experience Cloud

In this podcast episode, Sergii Romashov, an Admin Team Lead and a Salesforce Consultant at Synebo and a podcast host, discusses how and why to customize a Salesforce Knowledge Base in Experience Clou...

3 Des 202441min

Pro Salesforce, Season 2, Episode 2: The Role of Account Manager in Service Business

In this podcast episode, Sergii Romashov, an Admin Team Lead and a Salesforce Consultant at Synebo and a podcast host, discusses the role of Account Manager in service business with Varvara Avotynsh, ...

19 Nov 202425min