Episode 23: Veros Credit outlines steps to prepare for CFPB's revised debt collection rule
While the Consumer Financial Protection Bureau mulls industry feedback on its proposed amendments to the Fair Debt Collection Practices Act, lenders should be proactive in their compliance strategies ...
1 Okt 201924min
Episode 22: Looking Beyond the Traditional Credit Score
Emerging financier Lendbuzz is using learning algorithms to tap into a population of 45 million potential auto loan customers. Rather than rely on traditional credit scores, Lendbuzz analyzes educatio...
19 Aug 201915min
Episode 21: Social Media Do’s and Don’ts in Auto Finance
Engaging with prospective and existing customers through social media is becoming a topic of increasing interest in the auto finance industry, but many questions remain when it comes to how — and in w...
16 Jul 201913min
Episode 20: Building and Retaining Customer Loyalty in the Digital Age
Technology is playing a more prominent role in auto financing as car buyers increasingly look for lenders to provide digital options for communication and payment. Today, customers expect content to r...
27 Jun 201922min
Episode 19: Sharpening Decisions With Alternative Data
Auto lenders are increasingly relying on nontraditional data as they hone underwriting to gain a competitive edge. Alternative data can open the door to unbanked and under-banked consumers, enabling l...
30 Mai 201924min
Episode 18: Information Security Questions Every Lender Should Answer
Stiffer regulatory oversight of information protection practices has spurred lenders to reevaluate the way they collect and use personally identifiable consumer data. In this episode of The Roadmap, A...
6 Mai 201948min
Episode 17: Chase Exec Outlines the Intersection Between Women, Marketing, and Auto Finance
Successful marketing hinges on knowing what consumers want — and part of that is knowing who your customers are. In this episode of The Roadmap, Auto Finance Excellence talks with Chase Auto's Chief M...
24 Apr 201920min
Episode 16: How Lenders Can Take Advantage of Mobility as a Service
The carshare and rideshare markets are gaining traction, and financiers must adapt their strategies or risk getting left behind. In this episode of The Roadmap, Auto Finance Excellence talks with Bria...
28 Feb 201928min
