#60 Stuart Dorman from Sabio talks AI
Stuart Dorman is the Chief Innovation Officer at Sabio and a few weeks ago we talked on this podcast about some elements of technology in the contact centre but today wanted to focus on AI. I found ch...
12 Mai 202147min
#59 Mia two years on.....
To mark this podcast being two years old I finally got Mia to come on again (after her being the star of the podcast according to Ann-Marie Stagg) on episode 1 - this short bonus episode was recorded ...
7 Mai 20212min
#58 A further chat with Chris Rainsforth from Verint
A further chat with one of Get out of Wraps founder guests, long standing and t-shirt wearing supporters of all things GOOW - Chris Rainsforth. Love chatting to this guy.
30 Apr 202153min
#57 Lee Houghton - 3 Life Lessons
In a powerful episode, one that was a privilege to be part of, hear from Lee Houghton - Business Improvement Coach at Get Knowledge. Lee shares the incredibly powerful story about the tragic death of ...
16 Apr 202151min
#56 Stuart Dorman - Chief Innovation Officer @ Sabio
Stuart is well known in our industry and, like me, you have probably enjoyed him speaking at an event. Stuart is an SME and is very forward thinking - we have a great chat about a couple of topics tha...
13 Apr 202136min
#55 Yvette Renda & Helen Manahan of BPA Quality talk Training & Coaching
Today I am joined by two experts and all round awesome humans Yvette Renda and Helen Beaumont Manahan who join me to chat about training and coaching in a hybrid virtual / in person world. Yvette and ...
8 Apr 202149min
#54 Hat trick appearance of Nik McEwan - Founder of Winning Bid Ltd - Linkedin phenomenon & future president of Nicaragua
This is the Hat trick appearance of Nik McEwan - Founder of Winning Bid Ltd - Linkedin phenomenon & future president of Nicaragua (you'll have to have listened to the others to get that final referenc...
30 Mar 202153min
#53 Franck Saint-Etienne Global WFM Process Lead @ Uber
Franck Sait-Etienne is the Global WFM Process Lead @ Uber and joins me from Amsterdam for this episode of Get Out of Wrap. We talk about Franck's journey from Arvato, to Booking.com and then Uber. We ...
26 Mar 202146min
