#240 - Garry Beattie, Head of Sales at Betr Outsourcing
From knocking on doors in the rain to leading one of Glasgow’s most energetic sales operations, Garry Beattie has lived the full contact-centre journey.In this episode, Garry shares:His early lessons ...
17 Okt 202547min
#239 - Danny Wareham - author of Constellations
A New Way to Lead: Danny Wareham on “Constellations” and Culture as the True Leader.In this episode of Get Out of Wrap, Martin Teasdale sits down with Danny Wareham, author of Constellations and found...
15 Okt 202545min
#238 - Olly Hobson - a young business owner making a mark !
In this episode of Get Out of Wrap, I sit down with Olly Hobson, co-founder of Cloudax, to hear how he’s making waves in the world of AI-powered voice technology — all before the age of 25.Olly shares...
10 Okt 202526min
#237 – Phil Jude of Alvaria on Proactive Customer Contact
In this episode of Get Out of Wrap, host Martin Teasdale speaks with Phil Jude, Senior Director at Alvaria, about how outbound has transformed into proactive customer contact — and why it’s becoming c...
3 Okt 202542min
#236 - Get Out of Wrap TV - 23rd September
On your LinkedIn Live Contact Centre show we talked about hybrid working and whether its helping or hurting your culture.We also shared the first stats from the State of Contact Centre Technology surv...
24 Sep 202535min
#235 - the legend that is Chris Rainsforth is back
Chris Rainsforth is back on Get Out of Wrap!In this wide-ranging chat, Martin and Chris explore:The Forum’s Raising Standards conference and collaborative problem-solvingWhy their awards programme is ...
19 Sep 202546min
#234 - Digital First CX: Lessons from Nextiva’s Global Growth Journey with David Paulding of Nextiva
In this episode of Get Out of Wrap, Martin is joined by David Paulding, Global Sales & Growth expert at Nextiva.David shares his career journey from the early days of contact centres in the 90s throug...
12 Sep 202537min
#233 - Get Out of Wrap TV - ep.105
In this episode, Martin kicks off September with an interactive live discussion packed with insight, humour, and community spirit.We start by sharing what’s on everyone’s bucket list — from swimming w...
3 Sep 202532min
