Service Management Leadership - Striking The Balance
A brief discussion about metrics and measures Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founder of Service Man...
29 Apr 20244min
Service Management Leadership - Guest Host Luigi Ferri Talking Advanced Persistent Threats
Luigi Ferri takes the mic to talk about Advanced Persistent Threats in this Service Management Leadership Podcast episode. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractic...
26 Apr 20244min
Service Management Leadership - Brooks Law
A brief discussion about Brooks Law and its impact on IT Asset Management https://www.linkedin.com/events/globalitamsummit7178801112748105730/comments/ Each week, Jeffrey will be sharing his knowled...
25 Apr 20244min
Ep. 12 - SFIA, Part 2
In this episode, kengon continues the conversation with John Kleist on how SFIA can provide value to organizations, hiring managers, and individual practitioners.
24 Apr 202422min
Service Management Leadership - The Impact of AI, Part 3
A brief discussion about artificial intelligence governance Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founder ...
22 Apr 20245min
Service Management Leadership - Guest Host Luigi Ferri Talking About Anomaly Detection versus Behavior Detection
Luigi Ferri takes the mic to talk about Anomaly Detection versus Behavior Detection in this Service Management Leadership Podcast episode. Here is Luigi's LinkedIn profile: https://it.linkedin.com/i...
19 Apr 20244min
Service Management Leadership - Hardware Asset Management
A brief discussion about HAM https://www.linkedin.com/events/globalitamsummit7178801112748105730/comments/ Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset ...
18 Apr 20244min
Episode 11 - SFIA, Part 1
In this Episode, kengon starts a discussion with John Kleist around the value of SFIA (Skills Framework for the Information Age) to organizations, managers, and employees alike
17 Apr 202419min
