Service Management Leadership - Conformance
A brief discussion about the conformance of shoes https://www.linkedin.com/events/globalitamsummit7178801112748105730/comments/ Each week, Jeffrey will be sharing his knowledge on Service Management ...
4 Apr 20244min
Episode 09 - "You Are What You Eat..."
In this Episode, kengon walks through some basic aspects of training and development: Common reasons why to NOT engage in training and development How to build a list of meaningful resources A st...
3 Apr 202426min
ITIL 4: Value Streams and Change Enablement
David Cannon and Malek Haddad discuss how understanding value streams helps to manage IT changes more effectively
2 Apr 202410min
Service Management Leadership - Too Many Outages
A brief discussion about the recent outages Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founder of Service Manag...
1 Apr 20246min
Service Management Leadership - Guest Host Luigi Ferri Talking About Exploitation
Luigi Ferri takes the mic to talk about Exploitation in this Service Management Leadership Podcast episode. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice Each week, ...
29 Mar 20244min
Service Management Leadership - TCO
A brief discussion about total cost of ownership Use this link to sign up for the Global ITAM Summit: https://www.linkedin.com/events/globalitamsummit7178801112748105730/comments/ Each week, Jeffrey...
28 Mar 20247min
Ep 08 - Standards, Frameworks, and Conformance – Oh my!
In this episode, kengon talks with Mart Rovers of Interprom about the role and relevancy of standards in today's organizations
27 Mar 202431min
Service Management Leadership - The Value Of Expertise
A brief discussion about expertise Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founder of Service Management Lea...
25 Mar 20248min
