First time Customer Success Leader to a Revenue Leader with Stijn Smet
In this episode of the Customer Success Pro podcast, host Anika Zubair speaks with Stino, the head of customer success at whale.io. They discuss the evolving role of customer success in the SaaS indus...
4 Des 202451min
Customer Success Metrics That Drive Growth with Jay Nathan
In this podcast episode, Anika Zubair interviews Jay Nathan, COO of Churnkey, about his extensive experience in the SaaS industry and the evolving role of customer success. They discuss the key metric...
6 Nov 202451min
How to Get Promoted into an Enterprise CSM with Caly Agar
Being a Customer Success Pro is no easy job, but this podcast will help. Remember that Customer Success is not a destination, but a journey and I am here to help you on your journey.In this episode of...
2 Okt 202446min
Using AI in Your Daily Customer Success Routine with Alex Turkovic
Being a Customer Success Pro is no easy job, but this podcast will help. Remember that Customer Success is not a destination, but a journey and I am here to help you on your journey.The podcast episod...
4 Sep 202448min
Leading with Value and Increase Revenue in Customer Success with Madelyn DePrey
Learn more about our show sponsor CSM RevUP Academy: https://thecustomersuccesspro.com/revupBeing a Customer Success Pro is no easy job, but this podcast will help. Remember that Customer Success is n...
7 Aug 202436min
Driving Customer Retention and Customer Growth at Scale with Daphne Costa Lopes
Being a Customer Success Pro is no easy job, but this podcast will help. Remember that Customer Success is not a destination, but a journey and I am here to help you on your journey.In this episode, A...
10 Jul 202451min
How to Get Hired in Customer Success in a Tough Job Market with Jared Orr
Being a Customer Success Pro is no easy job, but this podcast will help. Remember that Customer Success is not a destination, but a journey and I am here to help you on your journey.In this episode of...
5 Jun 202446min
How to become a Strategic Customer Success Manager with Erika Villarreal
Being a Customer Success Pro is no easy job, but this podcast will help. Remember that Customer Success is not a destination, but a journey and I am here to help you on your journey.In this episode of...
1 Mai 202446min
