Proving the Value of Customer Success: An ROI Approach
Send us Fan Mail Join Irit Eizips and Rebecca Nerad, VP of Customer Success at FourKites, in our podcast as they explore the real value of Customer Success. Rebecca shares insights on crucial metrics ...
29 Dec 202336min
How to increase product adoption!
Send us Fan Mail Join Irit Eizips, your go-to customer success strategist, in an exhilarating conversation with Phil Hobden, a trailblazer in the realm of customer success. Phil, a finalist for the Cu...
22 Dec 202330min
The Dos and Don'ts of Getting Customer Feedback
Send us Fan Mail Explore the intricacies of customer feedback in this insightful podcast episode, where Irit Eizips engages with Steve Bernstein, a customer feedback expert from Waypoint Group. Delve ...
15 Dec 202331min
From Good to Great: Elevating Your CSM Customer Conversations with AI
Send us Fan Mail Join Irit Eizips in a captivating conversation with Amanda Schmidt, Senior Vice President of Customer Success at PandaDoc. Discover the impactful role of AI in enhancing customer comm...
8 Dec 202330min
How to Deliver an Executive Business Review!
Send us Fan Mail Join Irit Eizips, a renowned Customer Success expert, as she welcomes Meenal Shukla, Director of Customer Success at Gainsight, to her podcast. This episode delves into the pivotal ro...
1 Dec 202337min
How to Scale Customer Services After a MERGER and ACQUISITION
Send us Fan Mail Explore the art of navigating mergers and acquisitions (M&A) with Irit Eizips, a renowned Customer Success strategist, as she interviews David Collyer, CCO of ECI Software Solutions. ...
24 Nov 202327min
Unlocking the Secrets of Partner Success KPIs
Send us Fan Mail Join Irit Eizips in an insightful conversation on Partner Success with Scott Frew, CEO/Founder of iasset.com and a recognized expert in channel management. This episode is essential f...
18 Nov 202338min
Creating a Global-wide Partner Success Program
Send us Fan Mail Explore the power of Partner Success programs with Andrew Carothers from Cisco Systems in our captivating podcast episode. Unearth how Cisco's globally renowned Partner Success progra...
15 Nov 202338min
