The Right and Wrong Ways to Pursue Power at Work
In this episode of Relationships at Work, Russel chats with author and leadership coach-mentor Dr. Stephen Barden on how we can learn to balance power to improve the workplace and the dangers of its ...
18 Juli 202351min
CX Storytime Becomes Frontline Feedback, Stories from the Employee Journey
Same style, same tone, new focus - the employee! Relationships at Work presents Frontline Feedback - Stories from the Employee Journey. Host and storyteller Russel Lolacher shares the real story of C...
14 Sep 202213min
Sneak Peek of Relationships At Work - the Employee Experience and Workplace Culture Podcast
Check out this sneak peek episode of the new podcast RELATIONSHIPS AT WORK - the Employee Experience and Workplace Culture Podcast. Host Russel Lolacher will be discussing important employee engageme...
13 Jan 202235min
When Stress Meets Service
Customer Experience Storytime host and storyteller Russel Lolacher shares the story of When Stress Meets Service. In this tale, we’ll hear the story of Louis, who in a fit of stress and procrastinati...
10 Dec 201812min
Two Ears, One Mouth, Zero Service
Customer Experience Storytime host and storyteller Russel Lolacher shares the story of Two Ears, One Mouth, Zero Service. In this tale, we’ll hear the story of Colin and Renee. A couple doing what ma...
5 Nov 201810min
A Service Tier Too Far
Customer Experience Storytime host and storyteller Russel Lolacher shares the story of A Service Tier Too Far. In this tale, we’ll hear the story of Sarah. A woman trying to advance her event-driven ...
30 Okt 201812min
The High Price of Canopy Coverage
Customer Experience Storytime host and storyteller Russel Lolacher shares the story of The High Price of Canopy Coverage. In this tale, we’ll hear the story of Jack and his search for a canopy for hi...
22 Okt 201810min
The Couch with Abandonment Issues
Customer Experience Storytime host and storyteller Russel Lolacher shares the story of The Couch with Abandonment Issues. In this tale, Today…we’ll hear the story of Todd, who was planning with his w...
15 Okt 201813min
