Home Care Hindsight

Home Care Hindsight

Welcome to Home Care Hindsight, where we dive deep into the lessons learned and strategies developed by home care providers to build a resilient and dedicated workforce. Powered by Ava, this podcast is your go-to resource for insights on retaining caregivers, reducing turnover, and optimizing your operations. Join us as we share real stories, expert advice, and practical tips that help you keep your caregivers happy and your business thriving.

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Avsnitt(102)

I Stopped Trying to Fix Everything at Once and Built a Business That Supports Me — Clint Nobles

I Stopped Trying to Fix Everything at Once and Built a Business That Supports Me — Clint Nobles

Clint Nobles, co-founder of Home Care Ops and the Home Care Owners Community, joins David Knack to discuss the business mistake that changed how he approaches growth, operations, and leadership. Drawi...

3 Nov 42min

(Part 2) How I Stopped Chasing Success and Focused on Finding Fulfillment Instead — Jesse Walters

(Part 2) How I Stopped Chasing Success and Focused on Finding Fulfillment Instead — Jesse Walters

In Part 2, David and Jesse get into the leadership lessons that shape a home care business long before they show up on a spreadsheet. They discuss why staffing managers and schedulers are among the mo...

27 Okt 36min

(Part 1) How I Stopped Chasing Success and Focused on Finding Fulfillment Instead — Jesse Walters

(Part 1) How I Stopped Chasing Success and Focused on Finding Fulfillment Instead — Jesse Walters

David Knack doesn't usually record an intro before an episode, but this conversation with his good friend Jesse Walters was so much fun that it turned into his first-ever two-part episode. While they ...

22 Okt 41min

Trusting My Team that Transformed Our Home Care Business — Nick Provost

Trusting My Team that Transformed Our Home Care Business — Nick Provost

Nick Provost, Director of Client and Community Relations at Gratitude Home Care, joins David Knack to share the lessons he learned from starting his own home care company, navigating the challenges of...

16 Okt 37min

Don't Let KPIs Disconnect You From the Frontline — Olivia Jones

Don't Let KPIs Disconnect You From the Frontline — Olivia Jones

Olivia Jones, Executive Vice President of Operations at Care Advantage, joins David Knack to share lessons from nearly three decades in home care from starting as a caregiver to leading operations acr...

6 Okt 40min

I Built Too Much in a Silo (And How I Learned to Listen to Customers) — Ethan Schwartzbach

I Built Too Much in a Silo (And How I Learned to Listen to Customers) — Ethan Schwartzbach

Ethan Schwartzbach, CEO of Flychain, joins David Knack to unpack the financial and operational challenges that can make or break a growing home care business. From messy financials and generic account...

29 Sep 33min

5 Big Things I've Changed my Mind on — Jensen Jones

5 Big Things I've Changed my Mind on — Jensen Jones

Jensen Jones, Owner and CEO of Home Care CEO Forum, returns to discuss five things he was wrong about and how his thinking has evolved. From the founder bottleneck myth to overtime as a strategic tool...

24 Sep 43min

How I Stopped Accepting the Status Quo and Started Building Better Support Systems — Jamie Arber

How I Stopped Accepting the Status Quo and Started Building Better Support Systems — Jamie Arber

Jamie Arber, Executive Director of Supported Living Group, shares how his organization supports individuals with brain injuries, autism, and other complex care needs across Connecticut. He discusses t...

15 Sep 38min

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