Home Care Hindsight

Home Care Hindsight

Welcome to Home Care Hindsight, where we dive deep into the lessons learned and strategies developed by home care providers to build a resilient and dedicated workforce. Powered by Ava, this podcast is your go-to resource for insights on retaining caregivers, reducing turnover, and optimizing your operations. Join us as we share real stories, expert advice, and practical tips that help you keep your caregivers happy and your business thriving.

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Avsnitt(85)

How I Stopped Saving Everyone and Saved My Agency — Bob Roth

How I Stopped Saving Everyone and Saved My Agency — Bob Roth

Bob Roth, co-founder and managing partner of Cypress Home Care Solutions, joins host David Knack to discuss the painful mistake that nearly sank his agency: letting empathy override good business sens...

9 Apr 41min

How I Stopped Hiding My Wins and Started Branding Myself — Nancy Gillette

How I Stopped Hiding My Wins and Started Branding Myself — Nancy Gillette

Nancy Gillette, Chief Growth Officer at Pocket RN, joins host David Knack to discuss her career-defining mistake: never promoting herself or building a personal brand despite accomplishing extraordina...

31 Mars 30min

How I Stopped Keeping Wrong People and Built a Stronger Team — Diana Tucker

How I Stopped Keeping Wrong People and Built a Stronger Team — Diana Tucker

Diana Tucker, co-founder and President of Private Home Care, joins host David Knack to share the hard-learned lesson that reshaped how she leads her multi-state home care company. After 11 years of gr...

24 Mars 33min

The $19 Million HR Mistake (And Why Arbitration is Your Flood Insurance) — Angelo Spinola

The $19 Million HR Mistake (And Why Arbitration is Your Flood Insurance) — Angelo Spinola

Angelo Spinola, the "attorney for the home care industry" at Polsinelli, joins host David Knack for a candid conversation about the legal landmines buried in the home care business. A former caregiver...

17 Mars 42min

How I Stopped Chasing Activity Metrics and Started Teaching Referral Partners Instead — Melanie Stover

How I Stopped Chasing Activity Metrics and Started Teaching Referral Partners Instead — Melanie Stover

Melanie Stover, founder of Home Care Sales and the only OT-led sales training firm focused on home health, hospice, and in-home care, joins host David Knack to break down one of the most persistent mi...

10 Mars 44min

How I Stopped Trying to Do Everything and Built a Leadership Team Instead — Sandi McCann

How I Stopped Trying to Do Everything and Built a Leadership Team Instead — Sandi McCann

Sandi McCann, founder of HomeCare of the Rockies and now an EOS implementer, joins host David Knack to share her journey from burnout to building a business that could thrive without her.  Sandi opens...

4 Mars 37min

How I Stopped Being the Bottleneck and Built a Team of Heroes Instead — Sara Wilson

How I Stopped Being the Bottleneck and Built a Team of Heroes Instead — Sara Wilson

In this episode of Home Care Hindsight, David Knack sits down with Sara Wilson, CEO and President of Home Assist Health, to discuss her lifelong journey in home care and the biggest lesson she's learn...

24 Feb 28min

Home Care Hindsight Book Club #1 - The Coaching Habit

Home Care Hindsight Book Club #1 - The Coaching Habit

In this special solo episode and inaugural "book club" format, David Knack shares his journey from problem-solver to coach as his team at Zingage grows from one person to six. Facing the transition fr...

17 Feb 22min

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