Home Care Hindsight Book Club #1 - The Coaching Habit
In this special solo episode and inaugural "book club" format, David Knack shares his journey from problem-solver to coach as his team at Zingage grows from one person to six. Facing the transition fr...
17 Feb 22min
The Broken Applicant Experience & Why Software Isn't a Magic Pill — Yvan Castilloux
Yvan Castilloux, Co-founder and CEO of Augusta.care joins host David Knack to discuss the fundamental challenges of recruiting in home care. Starting his journey in 2022, Yvan shares how discovering t...
3 Feb 30min
I Let Likability Blind Me to Competence (How I Fixed My Hiring Process) — Adam Sall
Adam Sall, President and Co-founder of Advantage Pointe Home Care, joins host David Knack to discuss how his agency transitioned from traditional private duty care to becoming a vital partner for valu...
27 Jan 32min
The $10-an-Hour Hire That Saved My Business (And Why I Waited Too Long) — Lisa Fausey
Lisa Fausey, owner of 3 Home Helpers Home Care franchises, joins host David Knack to discuss her employee-centric approach to building a thriving home care business. Lisa shares how she shifted her fo...
20 Jan 29min
Don't Copy-Paste Your Growth Strategy (And Other Lessons From Scaling Into NYC) — Mordechai Wolhendler
Mordechai Wolhendler, CEO of GlattHealth Consulting Group and co-founder of the Home Care Show, joins host David Knack to discuss the complexities of scaling a home care business across different regi...
13 Jan 32min
How I Stopped Chasing Too Many Things and Mastered Focus — Matt Kroll
Matt Kroll, President of Personal Care Services at Bayada Home Health Care, joins host David Knack for a deep dive into the lessons from his 25-year career. Matt opens up about his biggest strategic m...
6 Jan 39min
How I Stopped Caring About "Tech" And Focused On What Works — Shauna Sweeney
Shauna Sweeney, founder and CEO of Tender Care, joins host David Knack to discuss the pivotal mistake that reshaped her approach to building technology for families navigating aging and care. Shauna, ...
18 Dec 202537min
My Fear of Risks Slowed My Career Down — Michelle Cone
Michelle Cone, SVP of Industry Engagement at HomeWell Franchising, joins host David Knack for a conversation that spans from marathon running to mission-driven leadership. Michelle opens up about the ...
9 Dec 202537min
