Home Care Hindsight

Home Care Hindsight

Welcome to Home Care Hindsight, where we dive deep into the lessons learned and strategies developed by home care providers to build a resilient and dedicated workforce. Powered by Ava, this podcast is your go-to resource for insights on retaining caregivers, reducing turnover, and optimizing your operations. Join us as we share real stories, expert advice, and practical tips that help you keep your caregivers happy and your business thriving.

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Avsnitt(86)

The Control Trap That Stalled My Growth (and How Positive Psychology Broke Me Free) — Aaron Marcum

The Control Trap That Stalled My Growth (and How Positive Psychology Broke Me Free) — Aaron Marcum

Aaron Marcum, home care industry titan and founder of Breakaway365, reveals how his obsession with control nearly destroyed two companies—and how Martin Seligman's positive psychology transformed him ...

27 Maj 202546min

Why I Acted Like a One-Talent Leader (and What Snapped Me Out of It) — Todd Allen

Why I Acted Like a One-Talent Leader (and What Snapped Me Out of It) — Todd Allen

Todd Allen, CEO of AxisCare, shares how a personal caregiving experience led him into the home care technology space and the transformative mindset shift that changed his leadership approach. In this ...

20 Maj 202539min

SEO, Google Ads, and AI in Home Care — Jeremy Fuller

SEO, Google Ads, and AI in Home Care — Jeremy Fuller

Jeremy Fuller, a digital marketing expert with 23 years of experience and founder of Grow Senior Care Marketing, shares actionable insights for home care agencies. In this episode, you'll discover: 1...

13 Maj 202527min

Why Your Best Employees Quit (And How to Keep Them) — Krystal Wilkinson

Why Your Best Employees Quit (And How to Keep Them) — Krystal Wilkinson

Krystal Wilkinson, owner of a 4-location home care agency in Arizona, shares hard-won lessons from 13 years in the trenches. In this episode, you'll discover: 1. The $250,000 Mistake: How holding onto...

6 Maj 202542min

This Franchise Training Mistake That Almost Broke Our New Owners — Christina Chartrand

This Franchise Training Mistake That Almost Broke Our New Owners — Christina Chartrand

Christina Chartrand, SVP of Training at Senior Helpers, reveals why companionship is the unspoken "glue" of home care—even if no one pays for it directly. In this episode, she shares: 1. The sugarcoat...

29 Apr 202534min

Saying 'No' Can Save Your Business — John Lariccia

Saying 'No' Can Save Your Business — John Lariccia

John Lariccia, CEO of Welcome Home Software, almost derailed his company by chasing growth at all costs—until he hit the brakes. In this episode, he shares: 1. The moment he stopped sales to fix clien...

22 Apr 202536min

The $5,000 Training Mistake That Led to a Breakthrough — Andrew Dubler & Gary Skole

The $5,000 Training Mistake That Led to a Breakthrough — Andrew Dubler & Gary Skole

Andrew Dubler thought he'd solved his agency's dementia care problem with a $5,000 training program—until Gary Skole showed him why it was failing. In this raw conversation, they reveal: The shocking...

15 Apr 202539min

Your Online Reputation is Killing Your Home Care Business (And How to Fix It) — Welton Hong

Your Online Reputation is Killing Your Home Care Business (And How to Fix It) — Welton Hong

In this episode of Home Care Hindsight, host David Knack sits down with Welton Hong, CEO of Ring Ring Marketing and Senior Care Marketing Max, to tackle two critical pain points home care owners face:...

8 Apr 202546min

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