Ep 7 - The Invisible Line
Send us Fan Mail In any large enough group of people, there are bound to be those who feel disconnected from others and from the organization as a whole. So too it sometimes is with Emergency Communic...
18 Mars 202434min
Ep 6 - How Not to Take Care of Yourself
Send us Fan Mail In the previous episode, we discussed several methods that Emergency Communications personnel could take care of themselves to have long, successful, and happy careers in the field. I...
11 Mars 202434min
Ep 5 - How to Take Care of Yourself
Send us Fan Mail As First Responders, we spend a lot of energy and effort in taking care of other people, be it answering emergency calls, dispatching police, fire, and medical personnel, or assisting...
4 Mars 202440min
Ep 4 - The Dos and Don'ts of Training
Send us Fan Mail Training someone as an emergency 911 call taker or dispatcher is one of the most important jobs that you can undertake in the field of being a First Responder. It is also one of the m...
27 Feb 202431min
Ep 3 - Holidays as a First Responder
Send us Fan Mail Most people think of holidays such as Christmas or President's Day as a time to relax and be off work, where you spend time with friends and family, taking a break from the daily conc...
15 Feb 202428min
Ep 1 - Welcome to the Show
Send us Fan Mail The first episode of the podcast LifeLine. In this episode, veteran emergency dispatcher Erica discusses the fundamentals of a training program for newly hired employees and how to b...
7 Feb 202435min
Ep 2 - The Right Stuff
Send us Fan Mail What does it take to be an emergency 911 call taker or dispatcher? What type of person would be a good candidate for the job and what are some of the challenges that people who are in...
7 Feb 202436min
