EP 62: The secret behind the click and why click tracking is so important
Most brands obsess over open rates, but ignore the most misleading metric in their dashboard: clicks.In this episode, Jimmy Kim and Chase Dimond break down the truth about email and SMS click tracking...
6 Jan 34min
EP 61: Here's what AI says about retention marketing in 2026
AI just predicted the future of retention marketing… but is it accurate?In this episode, Jimmy Kim and Chase Dimond ask ChatGPT to generate bold 2026 predictions for ecommerce email and SMS marketers ...
30 Dec 202536min
EP 60: Gmail’s new rules: What every email marketer needs to know
Gmail just rolled out the biggest inbox overhaul in years and it’s about to change how every ecommerce brand sends email.In this episode, Jimmy Kim and Chase Dimond break down the new Gmail features t...
16 Dec 202541min
EP 59: The real lessons from Black Friday + Cyber Monday 2025
BFCM 2025 didn’t play out the way anyone expected. In this special report, Jimmy Kim and Chase Dimond break down what actually happened, why it happened, and what it means for ecommerce brands heading...
9 Dec 202539min
EP 58: Don’t go silent after BFCM (Here’s what to send next)
Most brands blow their budget on BFCM and then ghost their best customers.In this episode of Send It, Jimmy Kim and Chase Dimond break down what happens when you go silent after Black Friday and how t...
2 Dec 202530min
EP 57: How often should you really email your list?
What's the perfect email cadence? Daily, weekly, or just when you have something to say?In this episode, Jimmy and Chase break down the pros and cons of different email frequencies (daily sends, weekl...
21 Nov 202535min
EP 56: The secret quarter most brands ignore (Q5)
The biggest week in ecommerce is the one everyone forgets.In this episode, Jimmy Kim and Chase Dimond break down one of ecommerce’s best-kept secrets: Q5. The week between Christmas and New Year’s tha...
11 Nov 202535min
EP 55: Why we’re betting big on retention tools
Ever wondered what Jimmy and Chase are up to behind the scenes?In this episode, the duo reflect on their first year of partnership and pull back the curtain on what they’re building next… two new tool...
3 Nov 202539min
