
All About Emergency Dispatch Worldwide
Ross Rutschman gives insight into how Priority Dispatch operates worldwide, how various agencies across the world implement the IAED's protocols, and the challenges he sees everywhere.
27 Okt 202531min

What is a Compass Event?
Have you been hearing about Priority Dispatch's regional Compass Events? Here's a look at what they are and how they work from the perspective of the experts who put them on and the attendees who go t...
6 Okt 202520min

All About the Protocol 41: Caller in Crisis User Experience
Meridith invited Brandon Miller and John Ferraro to talk about their agencies' experience with Protocol 41: Caller in Crisis after having implemented it last year. Built to give Emergency Dispatchers ...
15 Sep 202523min

What is True to Q?
Bryon Shultz joins Meridith to discuss the True to Q Facebook Group and the efforts his team makes to help answer questions from users like you every day.
25 Aug 202528min

The Ins and Outs of Dispatch Life Support
Meridith brings on Gary Galasso to discuss Dispatch Life Support, its history, its scope, and tips for doing it right.
4 Aug 202529min

All About Mentoring and the Mentor Course
Meredith invites Jonny McMullan and Louise Todd from Priority Dispatch's UK office to talk about mentorship in Emergency Communications, how they're running their mentor program, and what you can do i...
14 Juli 202535min

All About Assigning Field Responses to Determinant Codes
Who needs to be in the room when deciding what response goes to what Determinant Code? What do most centers get wrong? Is there a best way to do it? Meridith brings on Brian Dale to share his decades ...
23 Juni 202532min

What Qualities Make for an Excellent Police Dispatcher
Guest host Bobby Benton brings Mark Von Behren on to talk about the qualities that make a police dispatcher exceptional, both from a dispatch and a leadership point of view.
2 Juni 202517min





















