QA: The Concept of Reasonableness
Meridith invites Brian Dale on the podcast to talk about reasonableness in QA and why it's such a critical concept as Qs deal with Case Review.
19 Maj 202538min
Live from NAVIGATOR ft. Dispatch in Depth and Within the Trenches
This week we're giving you a taste of the IAED's NAVIGATOR Conference! Meridith joins up with Becca Barrus from Dispatch in Depth and Ricardo Martinez from Within the Trenches to get community takes f...
5 Maj 202541min
How to Communicate with Child Callers
Meridith and Jose use the Principles of Emergency Medical Dispatch and their own years of experience to break down communicating with child callers.
14 Apr 202527min
How to Create an Effective Policy for Gone-on-Arrivals
Meridith invites Brian Dale on to discuss what Comm. Centers should do when responders arrive at a scene and can't locate the first-party caller who asked them to come.
24 Mars 202533min
How to Help Your Staff Deal with Burnout
Meredith invites Sara Wright, a Project Manager with Priority Dispatch with over 23 years of experience in Emergency Communications, to get some advice on dealing with burnout in 911.
3 Mars 202517min
9 Misconceptions About Emergency Medical Dispatch - Part 2
Meridith invites Jose Rodriguez to discuss—and debunk—9 common Emergency Medical Dispatch misconceptions. In this episode, they cover:5. Phone information from dispatchers cannot help victims and may ...
17 Feb 202519min
9 Misconceptions About Emergency Medical Dispatch - Part 1
Meridith invites Jose Rodriguez to discuss—and debunk—9 common Emergency Medical Dispatch misconceptions. In this episode, they cover: 1. The caller is too upset to respond accurately. 2. The caller d...
3 Feb 202517min
What Makes Police Dispatching Unique
Guest host Bobby Benton invites Mark Von Behren on the show to discuss what makes Police Dispatch distinct from Medical and Fire.
21 Jan 202517min
