
Why ISO 27001 Certification Is Essential for Fintech Success in 2025
Discover how ISO 27001 boosts fintech security, simplifies compliance, builds customer trust, drives operational efficiency, attracts investors, and supports scaling. Learn why mid-sized fintechs must...
20 Maj 20259min

What is an ITIL 4 Master — And Why It Matters for Your ITSM Career
Many IT Professionals collect certifications, but real mastery means transforming theory into outcomes, leadership, and trust. In this episode, we explore what the ITIL 4 Master journey demands beyond...
13 Maj 20258min

Is BIAN the Cure for Banking’s Integration Chaos or a Framework Too Late?
Discover how BIAN helps banks escape legacy traps by offering standardized, modular service domains and semantic APIs. This episode reveals why BIAN exists, what problems it solves, and how to assess ...
6 Maj 20258min

How to Make Change Stick: 6 Proven Steps to Lead with Purpose and Impact
Struggling to make change stick? Discover six proven principles that help turn resistance into results. Learn how purpose, communication, leadership, and reinforcement can boost your change success an...
29 Apr 20258min

ITIL CMDB Best Practices: Scale Smart with Real Business Value in 7 Steps
Discover how to scale your CMDB from a static list to a powerful tool that drives business value. In this episode, we unpack seven practical steps to create a clean, scalable, and business-aligned CMD...
22 Apr 20256min

ISO 27001 Clause 8 Explained: Turning ISMS Plans into Real Security Operations
In this episode of The ITSM Practice Podcast, Luigi Ferri dives into Clause 8 of ISO 27001, where your Information Security Management System (ISMS) shifts from paper to practice. Discover how operati...
15 Apr 20258min

ITIL 4 Principles: Key to Organizational Excellence
Explore the transformative power of ITIL 4 Guiding Principles in this episode of The ITSM Practice. Luigi Ferri delves into how these principles can drive organizational value, offering practical exer...
8 Apr 20258min

Strategic Enablement through IT Service Management for CIOs
In this episode of The ITSM Practice, Luigi Ferri explores how service management can be a strategic enabler for businesses. We delve into aligning IT Service Management (ITSM) with corporate goals to...
1 Apr 20259min



















