#226 - The 100th episode of GOOW TV
Join me and 50 people live from Linkedin today for the 100th episode of get Out of Wrap TV.We chat about working from home vs in the office, what LinkedIn content we like and also what terms we'd like...
3 Jun 202543min
#225 - The People Puzzle with Lee Houghton
In episode 225 of Get Out of Wrap, Martin welcomes back the inspiring Lee Houghton — this time to talk about The People Puzzle, his Amazon #1 bestselling book.Lee shares the candid behind-the-scenes j...
9 Mai 202547min
#224 - GOOW TV - Is Customer Service Dead ?
On the 99th show of Get Out of Wrap TV ( over on Linkedin 10am on a Tuesday ) we discussed a recent article in the Guardian that was titled 'Is Customer Dead & why is it so , so bad?' No one better th...
22 Apr 202533min
#223 Dan Luik of Currys introduced by Steve Powell of Alvaria
Outbound is far from dead — it's thriving in Loughborough.In the latest episode of Get Out of Wrap, I’m joined by Steve Powell of Alvaria to introduce an incredible leader: Dan Luik, Head of Currys’ L...
11 Apr 202550min
#222 - James Connors of Quetzel
🎙️ New Episode #222 of Get Out of Wrap is live!This week, I’m joined by James Connors, founder and director of Quetzel, a business built on honesty, curiosity, and problem-solving. In this episode, w...
28 Mar 202545min
#221 - Get Out of Wrap TV - What areas of our contact centres will undergo the most change in the next five years?
In this engaging episode of Get Out of Wrap TV, host Martin Teasdale leads a thought-provoking discussion on the future of contact centres, exploring the rapid changes shaping the industry. The episod...
21 Mar 202540min
#220 - Iryna Velychko & Bogdan Koshevoy on life in Ukrainian Contact Centres
The resilience of Ukraine's contact centre industry is nothing short of extraordinary. In the latest episode of Get Out of Wrap, I had the privilege of speaking with Iryna Velychko and Bogdan Koshevoy...
14 Mar 202533min
#219 Clare Muscutt of Women in CX
With International Women’s Day around the corner, who better to join me on Get Out of Wrap than the incredible Clare Muscutt, founder of Women in CX?We had a powerful conversation about:💡 Her journey...
7 Mar 202551min
